Bookmark and ShareWelcome to EONON for online shopping! Sign in New customer?Start here.                There are customers online.
You are here : Home > Customers' Questions
About product: 5 inch touch screen 1-din car dvd cd player   by  terry_lowe...    1/6/2010 3:21:00 PM
Customers' Question:hellow whot antenna do i need for my new e0821
Eonon's Reply:

Dear customer,

Thank you very much for your message

Hi, you can check the model E0056 for your item

Here is our email address: eonon.com@sbo2.net,If you have any further question, please feel free to contact us.
Best regards,
eonon.com
Customer Service Office

About product: 8.5 inch touch screen 1 din car DVD player - bluetooth + IPOD input   by  sat2652000...    1/2/2010 7:22:00 PM
Customers' Question:hi, i have jus seen this, and i would like to purchase this item, but i whated to no if this dvd headunit will fit my vauxhall cosra?
Eonon's Reply:

 

Dear Customer,
 
Thank you so much for your message
 
Generally speaking, our products fit for most kinds of car. But we are not sure whether it will
fit with your car or not, as we are not familiar with your car. I think it would be better for you to
consult to the technician who knows your car well. You can check the information of the install size:           Hope that would help.
 
If you have further question, please feel free to contact us.
 
With best wishes,
 
Customer Service Office
eonon.com
About product: 7 inch 2-din car DVD player with IPOD input & bluetooth   by  Nahiem786...    1/1/2010 6:09:00 AM
Customers' Question:Hello There i bought a 7 inch 2-din car DVD player and the face off does not hold in place i dont know what the problem is when i hold it, it holds on and i could watch movies and stuff but when i let go of it then its carrys on working but the screen gets blank. can some1 please help me
Eonon's Reply:

Dear customer,

Thank you for your message.

Sorry for the problem. However, please do not worry, we will help you.
Please send email to eonon.com@sbo2.net with your detailed problem, we will provide you technical support. Thank you for your nice cooperation.
                                                    
Best regards,                
Customer Service Office
Eonon.com
About product: 7 Inch 1-din car DVD player + GPS + Western Europe Map   by  michaeldrose...    12/29/2009 6:33:00 PM
Customers' Question:hey, i was wondering what is the procedure if you are to loose the detachable buttons? are they replaceable? thank you
Eonon's Reply:

Dear customer,

Thank you for your inquiry. If the detachable panel missed, you can contact with us and we can help you order it from our factory. Thank you.

Best regards,                
Customer Service Office
Eonon.com

                                                                                        

Customers' Question:Hello, I have recently purchased one of these units. I have 2 Questions, 1. Please can you tell me which TV Antenna I need to buy to work with this Unit. 2. Where is the best position, in your opinion to place the GPS antenna? Thank You.
Eonon's Reply:

Dear customer,

Thank you very much for your message

I would like to tell you that you can add the E0056 ANTENNA to this item. I would like to tell you that if it is not too much trouble, you can place the gps's antenna outside the car. Hope that helps

Here is our email address: eonon.com@sbo2.net,If you have any further question, please feel free to contact us.
Best regards,
eonon.com
Customer Service Office

About product: 7 inch 2-din Car DVD system - FM & TV & Bluetooth   by  dushdush...    12/22/2009 6:05:00 AM
Customers' Question:hi can i ask if this head unit will support my subwoofer? Danny
Eonon's Reply:

Dear customer,

Thank you for your inquiry.
Yes, it can support , since E1012 has subwoofer function now, Thank you
                                                    
Best regards,                
Customer Service Office
Eonon.com
Customers' Question:HI Does the SATNAV have a Post code search function for UK? Is the SATNAV a full copy with registration code or a demo?
Eonon's Reply:

Dear customer,

Thank you for your email
 
Customers can search the place via the post code of G2201E, Meanwhile, it has original maps from the facotry built in. Thank you. 
                                                    
Best regards,                
Customer Service Office
Eonon.com
About product: 7 TV TOUCHSCREEN MOTORIZED CAR DVD VCD MP3   by  majember...    12/19/2009 3:57:00 PM
Customers' Question:Hi, can i install maps on this?
Eonon's Reply:

Dear customer,

Thank you very much for your message.
E1301 has no bulit in GPS function. Thank you.
 
If you have more questions, pls. feel free to contact.
 
Best regards,
Ella H
Customer Service Office
Eonon.com
About product: 7 Inch 1-din car DVD player + GPS + Western Europe Map   by  majember...    12/19/2009 3:53:00 PM
Customers' Question:Hi, Can i install any other gps maps. ie. tomtom
Eonon's Reply:

Dear customer,

Thank you for your inquiry.

We would like to inform you that  E1025E can only compatible with the original map from the factory and it can not work with TomTom at the present. Thank you                                                   

Best regards,                
Customer Service Office
Eonon.com
Customers' Question:Hi As this is a 2 Din.. Would this Fit Straight into a Ford Focus Zetec 2002 ??
Eonon's Reply:

 

Dear customer,
Thank you for your inquiry.
Yes, G2201E is 2 din dvd player.
Generally speaking, our products fit for most kinds of car. But we are not sure whether it will fit for your car or not, as we are not familiar with your car. I think it would be better for you to consult with the technician who knows your car well.
Here we offer you the panel size and  install size of this item, and hope it could help you:
panel size:172(L) x 28(W) x 105(H) mm       
 installation size:  180(L) x 165(W) x 100(H) mm     
                                             
Best regards,                
Customer Service Office
Eonon.com
Customers' Question:Hi, Is the Bluetooth in this unit compatible with the iPhone? Also is there a steering wheel control input? Thanks.
Eonon's Reply:

Dear customer,

Thank you for your inquiry.
G2201E can not compatible with IPHONE yet.  Meawhile,  it has no  steering wheel control  function built in. Thank you     
                                                    
Best regards,                
Customer Service Office
Eonon.com
 
About product: 7 Inch 1-din car DVD player + GPS + Western Europe Map   by  klb.007...    12/11/2009 4:34:00 AM
Customers' Question:I wonder where I can get advice on status of order
Eonon's Reply:

Dear customer,

Thank you for your inquiry.
We are gald to help you, please email us at eonon.com@sbo2.net  with your order number, we will check it for you. Thank you
                                                    
Best regards,                              
Customer Service Office
Eonon.com
About product: 7 Inch 1-din car DVD player + GPS + Western Europe Map   by  BigSim1988...    12/10/2009 5:07:00 PM
Customers' Question:Hi. It appears that the menu is not as good looking visually as other menus such as on the G2201E. Is it possible to get a single Din head unit with the same capabilities as this one but with the more visually appealing menu?
Eonon's Reply:

 

Dear customer,
Thank you for your inquiry.

Appreciate your interesting. We have no single din dvd player which has the function of G2201E and with better visually appealiing menu at the present. But we will have more favorible items in the near future, Thank you

                                                    
Best regards,                
Customer Service Office
Eonon.com
About product: 8.5 inch touch screen 1 din car DVD player - bluetooth + IPOD input   by  will.vivid.vibe...    12/9/2009 10:45:00 AM
Customers' Question:hi i would like to know if it is possible to input a PC to any of the touch screen monitors on this site??? thanks
Eonon's Reply:

Dear customer,

Thank you for your inquiry.
I am sorry that our unts of the site can not compatible with PC at the moment.
                                                    
Best regards,                
Customer Service Office
Eonon.com
About product: IN DASH 5 LCD TV MONITOR CAR DVD VCD MP3 CD   by  lt_soldier_786...    12/7/2009 3:16:00 PM
Customers' Question:Hi There I just wanted to find out that if this item will fit in an Ford Focus 2001 reg because i am planning on buying this, if i buy this is there money back gurantee if it doesnt fit thank you
Eonon's Reply:

Dear customer,

Thank you for your inquiry.
Appreciate your interesting.
For more details, please visit our website or email us at eonon.com@sbo2.net. Thank you
                                                    
Best regards,                
Customer Service Office
Eonon.com
About product: 7 Inch 1-din car DVD player + GPS + Western Europe Map   by  long_j...    11/28/2009 5:32:00 AM
Customers' Question:hello! i just wondered if you can still listen to cds when the sat nav is on?
Eonon's Reply:

 

Dear customer,
Thank you so much for your inquiry.
 
You can listen to the music of cds but the pictures will not available when the GPS is on. Thank you 
Best regards,
Customer Service Office
Eonon.com
About product: 5 inch touch screen 1-din car dvd cd player   by  ppudpie...    11/24/2009 4:48:00 PM
Customers' Question:Hello, My Previous Question:- I recently purchased an EONON E0821 (5 inch touch screen 1-din car dvd cd player) and have had it installed. The Radio, SD Card slot and CD functions work fine however whenever i insert a DVD into the unit a message appears on the screen "ERR DISC" i have tried a number of discs however is displays the same message all time. What could be wrong? My New Question:- I had already done as per your original answer which is why i posted the question originally. i can watch .avi files from an SD Card without any problems (there is a loud buzzing noise though while the movie is playing) but a normal DVD bought from a store will not play. The screen displays ERR DISC! in the top left hand corner of the screen as the disc is trying to play Is there a fault with the product, maybe a faulty DVD lens perhaps? Many Thanks Regards
Eonon's Reply:

 

Dear customer,
 
Thank you so much for your email
 
 I am sorry to hear that, pls do not worry, we will try our best to help you.
For your problem, pls kindly email us at eonon.com@sbo2.net and we will give you technician support, Thank you
 
Best regards,
Customer Service Office
Eonon.com
 
About product: 5 inch touch screen 1-din car dvd cd player   by  ppudpie...    11/24/2009 3:14:00 AM
Customers' Question:Hello, I recently purchased an EONON E0821 (5 inch touch screen 1-din car dvd cd player) and have had it installed. The Radio, SD Card slot and CD functions work fine however whenever i insert a DVD into the unit a message appears on the screen "ERR DISC" i have tried a number of discs however is displays the same message all time. What could be wrong? Many Thanks Regards
Eonon's Reply:

 

 
Dear Customer,
 
 
Sorry about the inconvenient. However, no need to worry, here is the solution for the problem.
 
Please kindly connect the wire "brake control wire"  to the GROUND (The negative pole of the power), then you can see the picture. Meanwhile, you can take more information from our website, there is instruciton.Hope it will help.
 
Best regards,
Customer Service Office
eonon.com
About product: 5 inch touch screen 1-din car dvd cd player   by  ppudpie...    11/23/2009 3:30:00 PM
Customers' Question:Hello, Does the E0821 accept DVD-RW (re-writeable) discs Many Thanks Regards
Eonon's Reply:

 

Dear customer,
Thank you for your inquiry.
 
Yes, E0821 can play DVD-RW. Thank you
                                                    
Best regards,                
Customer Service Office
Eonon.com
About product: CAR DIGITAL DVB-T TV RECEIVER BOX+ AERIAL with USB SD   by  mike__catrina...    11/15/2009 8:23:00 AM
Customers' Question:Hi, Will this fit the E1025E model with sat nav etc... How easy is it to fit? Thanks Mike
Eonon's Reply:

Dear customer,

Thank you for your inquiry.
 
Yes, E0770 can compatible with E1025E. Meanwhile, it is easy to fit and come with instruciton, do not worry about it. For more information, you also can email us at eonon.com@sbo2.net. Thank you  
 
                                                    
Best regards,
Customer Service Office
Eonon.com
3/4 page 1234